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FIU Canvas Help Center

Welcome to the FIU Canvas Help Center for technical assistance with your online, hybrid, or web-assisted course.

If you're unable to find a solution to the technical issue you're encountering with the available support resources, please contact us for assistance.

When contacting us, please ensure you provide screenshots of the issue and your Browser Check results.

If you add or drop a course in my.fiu.edu, it can take up to 24 hours for the change to be updated in Canvas. After 24 hours, if you’re still having an issue with a course you changed during the university's add/drop period please contact FIU Canvas Help below.

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Hours of Operation

Phone

  • Telephone: 305-348-3630
  • Toll-Free: 1-877-3-ELEARN
Canvas Phone Support
24/7 365 days of the year

Live Chat

Via Canvas
Login to Canvas and click the Help icon to chat with Canvas support 24/7 365 days of the year.

On Campus Assistance

  • Monday - Friday from 8AM - 10PM
  • Modesto A. Maidique Campus
  • MANGO Building, 5th Floor
Faculty Support for Face-to-Face Courses
Monday - Friday from 8AM - 5PM
GL 150 at Modesto A. Maidique Campus
AC1 148 at Biscayne Bay Campus

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